LEGAL NOTICE

Knight Technical Solutions (KTS) shall not be responsible for injury, death, or damage to property resulting from either intentional or accidental discharge of this firearm, or from its function when used for purposes or subjected to treatment for which it was not designed. KTS will not honor claims involving this firearm, which result from careless or improper handling, unauthorized adjustment or parts replacement, corrosion, neglect, or the use of wrong caliber ammunition, or the use of ammunition other than high quality commercially manufactured ammunition in good condition, or any combination thereof. KTS will not honor claims involving this firearm for any reason or cause when such claims are made by the second or subsequent owner.

ITAR/INTERNATIONAL SALES

Knight Technical Solutions (KTS) is an International Traffic in Arms Regulation (ITAR) registered and Export Administration Regulations (EAR) compliant company. 

The Pauldron Recoil Reduction Systems may require either US State Department approval or Department of Commerce approval and an export license is necessary before they can be shipped out of the United States. The regulations are complex and constantly changing but our staff is here to help you understand what is needed and will gladly work with you to correctly accomplish the task.  Licenses from the US State Department and the Department of Commerce take time to receive.  It can easily take 30-60 days to obtain an export license, so plan accordingly. It can easily take 30-60 days to obtain an export license, so plan accordingly. If you need assistance with an international order, contact us at (256) 489-7409 or email Pauldron-Info@kts-hsv.com.

KTS has an obligation to monitor shipments for both direct and indirect exports. Both examples could need an export license to take place. It is KTS’s policy not to ship any order to a known forwarder or carrier within the United States that is not pre-approved by us.

  • A direct export is when an order is placed by someone outside of the United States and then ships out of the US when all the required licenses have been successfully issued for that order.
  • An indirect export is where an order is placed by a customer outside of the US and then is shipped to another location within the United States. There are a number of things which need to be checked and verified for an export order and KTS is diligent to conduct the required procedures as specified by the law. KTS will swiftly report any violations to the appropriate governing authorities of any potential customer which seeks to break those laws.

For some firearms parts you will be required to provide an import permit or certificate from your government for us to include along with the export application for your order.  If your country does not require an import license, you will need to post us a certified letter reflecting this information.

You will also have to provide Knight Technical Solutions (KTS) with a written purchase order for the items you wish to order. This can be an official purchase order or a written order on your company’s letterhead, paragraphing in letter form the items you wish to order. Your signature and date is required on these items as well. The US Department of State also requires that your written order reflects that KTS is the supplier your order is directed to. Failure to do so will cause your application to be denied. Unfortunately, neither the KTS Order Form from our web site nor our Web Order Confirmation can be accepted as a written order.

When an exemption or exception can be used for a shipment, you may be required to fill out an end user certificate provided by KTS.  You may also need an end user certificate for licensed items.

The International Traffic in Arms Regulations (ITAR) is administered by The Directorate of Defense Trade Controls (DDTC) through the US Department of State.

Click here for more information on License Support Documentation information from DDTC:
https://pmddtc.state.gov or

Click here for information on licensing for items regulated by the Department of Commerce:  https://www.bis.doc.gov/

SHIPPING POLICY

Please allow 2-3 days to process orders.  All orders are shipped by via UPS.  We are unable to ship on your personal accounts at this time. Order tracking information will be emailed when available with data provided and updated by UPS.

Due to ITAR, we cannot ship the Pauldron outside of the USA without an export license.  Please contact (256) 489-7409 or email your inquiries to Pauldron.Info@kts-hsv.com.

RETURNS & EXCHANGE POLICY

We accept returns up to 15 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

The entire family of Pauldron Recoil Reduction Systems (PRRS) carry a 100% satisfaction guarantee against manufacturer defects in original materials and workmanship for the original purchaser. If your Pauldron does not reduce recoil enough to increase shooting comfort, please return in its original packaging and in new condition for a complete product refund less shipping costs within 15 days. 

In the event that your order arrives damaged in any way, please email us as soon as possible at  with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

Visit or call (256) 489-7409 for a Return Merchandise Authorization (RMA) Number, return instructions and shipping label. Returned orders that qualified for free shipping will have the actual cost of shipping deducted from the returned amount.  Any shipment that arrives without prior notification will be marked “Return to Sender” and returned at the sender’s expense.

If your Pauldron shows evidence of any defects, we will make every accommodation to fix, repair, or replace your Pauldron as quickly and with as minimal costs as feasible. We do not warranty products or damage caused to our products by incorrect installation or abuse. Be sure to register your product at and retain your sales receipt as proof of purchase date when making a claim. 

Refund Policy

Once we receive your item, we will inspect it and notify you that we have received your returned item.  We will immediately notify you on the status of your refund after item inspection has been completed.  If your return is approved, we will initiate a refund to your original payment method.  You will receive the credit within a certain amount of days, depending on your card issuer’s policies.